New York City 911 dispatcher salary, 2025
New York City is one government for all five boroughs. Its dispatchers work for the Police Department, as Police Communications Technicians, and for the Fire Department, as Fire Alarm Dispatchers.1 1,954 people worked as 911 dispatchers for New York City in fiscal year 2025. Those who worked the full year earned an average of $88,486, overtime included.
What is the average 911 dispatcher salary at New York City?
Official pay range2
$51,524 to $110,479
from the lowest entry salary to the top of the highest 911 dispatcher title
Most of New York City's 911 dispatchers (1,538 of 1,954) hold the title Police Communications Technician (Police Department), with an official range of $59,559 to $68,883. Those who worked the full year earned an average of $81,128, $12,245 above the top of the range.
- 911 dispatchers
- 1,954
- 1,388 of them worked the full year
- Starting salary
- $51,524
- bottom of the Fire Alarm Dispatcher (Fire Department) range
- Median total pay
- $84,742
- the middle 911 dispatcher: half earned more, half less
- Overtime
- $15,394
- average per full-year 911 dispatcher
What does each 911 dispatcher title at New York City pay?
Each bar is the official range for one title, lowest first. The dot marks the average total pay of full-year staff in that title, where at least 5 people stand behind it.12 Official ranges are the city's current ones (2026), so they can be a little higher than the rates paid in fiscal year 2025. Hourly rates are shown as a yearly amount at the title's standard hours.
- Fire Alarm Dispatcher (Fire Department)$106,427
- Police Communications Technician (Police Department)$81,128
- Supervising Police Communications Technician (Police Department)$107,157
- Supervising Fire Alarm Dispatcher (Fire Department)$138,949
official range average total pay, full year. "Fewer than 5" means too few full-year people in that title to show.
Questions about 911 dispatcher pay at New York City
What is the average 911 dispatcher salary at New York City?
911 dispatchers at New York City who worked the full year earned an average of $88,486 in 2025, overtime included. The middle 911 dispatcher earned $84,742: half earned more, half less. The official pay range across its 911 dispatcher titles runs from $51,524 to $110,479.
How much overtime do 911 dispatchers at New York City earn?
Full-year 911 dispatchers were paid an average of $15,394 in overtime in 2025. The middle one was paid $11,810: a few people with a lot of overtime pull the average up.
Sources for the New York City figures
Every person who held a 911 dispatcher position at New York City at any point in fiscal year 2025 (July 2024 to June 2025) counts toward the headcount. Pay figures use only people still employed at the end of June 2025 who worked at least 90% of a full year's regular hours at their title's standard week; for school staff, whose hours aren't recorded, regular pay of at least 90% of their own annual salary. Total pay is gross wages before tax, including overtime, lump sums and other pay. Averages lead; the median total pay is the middle person's, with half above and half below, and is less pulled by a few people with a lot of overtime. Every figure covers at least 5 people.
- City of New York, Citywide Payroll Data (Fiscal Year): titles, base salaries, regular pay, overtime and other pay of every city employee, fiscal year 2025 (July 2024 to June 2025).
- City of New York, Department of Citywide Administrative Services, Civil Service Titles: official minimum and maximum pay per title, current list (2026).